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Terms and Conditions

PLEASE READ THIS NOTICE IN ITS ENTIRETY. IT CONSTITUTES PART OF YOUR BOOKING CONTRACT FOR YOUR TRIP AND ANY RELATED  SERVICES. PLEASE CALL US IMMEDIATELY IF YOU HAVE ANY QUESTIONS.

 

Please thoroughly review these terms and conditions of DeeBest Travel Zone, LLC and  http://www.deebesttravelzone.com. The lead reservation passenger will be the only  recipient of this booking receipt and terms and conditions. It is the sole responsibility of  the lead passenger to inform all other parties traveling of the contents of these terms  and conditions. The lead passenger, by accepting this receipt and making payment to  DeeBest Travel Zone and/or its suppliers, ac- knowledges that they have been advised  of, reviewed, and hereby accept these terms and conditions and contract for all travel  related services. 

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DeeBest Travel Zone acts only as an independent agent for suppliers in selling travel  related services, or in accepting reservations or bookings for services that are not  directly supplied by this travel agency (such as air and ground transportation, hotel  accommodations, meals, tours, cruises, etc.). This travel agency, therefore, shall not be  responsible for breach of contract or any intentional or careless actions or omissions on  part of such suppliers, which result in any loss, damage, delay, or injury to you or your  travel companions or group members. Unless the term “guaranteed” is specifically  stated in writing on your ticket, invoice, or reservation itinerary, we do not guarantee any  of such suppliers’ rates, bookings, reservations, connections, scheduling, or handling of  personal effects. This travel agency shall not be responsible for any injuries, damages,  or losses caused to any traveler in connection with terrorist activities, social, or labor  unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic  conditions, criminal acts or abnormal conditions or developments, or any other actions,  omissions, or conditions outside the travel agent’s control. Please note that DeeBest Travel Zone has an allegiance to their clients and not any particular vendor. We quote  the trip which we feel will best suited to our client’s preferences, budget, and lifestyle.  That being said, we do have preferred vendors who we know offer an excellent  experience for our travelers. Rates are subject to change without notice until a deposit  is made on reservation for rates to be locked in.  

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Valid US Passport BOOKS are required for all travelers for international air travel,  regardless of age, including infants. Traveler assumes complete and full responsibility  for, and hereby releases this travel agency from any duty of, checking and verifying any 

and all passport, visa, vaccination, or other entry requirements of each destination, and  all safety or security conditions at such destinations, during the length of the proposed  travel. 

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Traveler assumes full responsibility for obtaining these documents prior to dates of  travel. Traveler understands that for a passport to be considered valid it must have 6  months validity remaining on it after projected travel return date. 

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Travelers also are responsible to be aware if any past criminal activity will impede them  boarding an airplane or leaving the United States, which may include, but not limited to  unpaid federal loans, declared incompetence, owed large sum of child support,  convicted drug trafficking, under federal arrest or subpoena, forbidden by court order,  parole, or probation. Canada will not allow entrance if you have ever had a drunken  driving conviction. Travelers are recommended to contact their attorney for legal advice  should any of these apply to them. By embarking upon his/her travel, the travelers  voluntarily assume all risks involved in such travel, whether expected or unexpected.  Travel- er is hereby warned of such risks, and is advised to obtain appropriate insurance  coverage against them. For more information regarding passports, please visit: https://travel.state.gov/content/travel/en/pass-ports.html 

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DeeBest Travel Zone does have a vendor who can assist with passport expediting  should this service be necessary to complete travel. It is also the traveler’s responsibility  to contact their cell phone provider and determine if their plan allows for use outside the  US and if so what additional fees apply. It is important to note that if you continue to use  your cell/data package while outside the US without adding an international plan, you  may incur huge charges for phone and data plan usage outside the US. It should be noted that children under age 18 and not traveling with both parents or legal  guardians may need to present a notarized letter from the absent or non-custodial  parent/guardian granting permission for the child to travel outside the United States and  provide emergency medical care if necessary. This would apply to grandparents, only  one parent traveling, or a divorced parent traveling. Travelers should confer with their  attorney to get the correct paperwork in order, or you can find information here: https:// www.dhs.gov/how-do-i/travel-overseas Click here for our parental consent forms.  

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Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a  consent to the above, and an agreement on his/her part to convey the contents hereto  to his/her travel companions or group members.  

Please be advised that air schedules are subject to change at any time prior to travel.  DeeBest Travel Zone accepts no responsibility for air schedule changes, delays or  cancellations by any air carrier. Each airline has its own baggage policies and  associated fees, it is the sole responsibility of the traveler to confirm with the airline in  advance of travel to determine the airline’s baggage policy and any associated fees  which are subject to change at any time. 

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INSURANCE 

DeeBest Travel Zone sells travel insurance and has provided you detailed information  and the opportunity to purchase travel insurance. Many insurance companies require  the policy to be purchased and written within a certain timeframe in order to cover things  such as pre- existing medical conditions and supplier default. DeeBest Travel Zone has  informed you of this deadline, and highly recommends the purchase of travel insurance  to protect your vacation investment. If charges for travel insurance are not listed on your  booking statement, you have not paid for insurance within the required timeframe or an  insurance policy number is not noted on your final invoice, you have elected to  DECLINE Travel Insurance even if you initially checked “accept” on your original  invoice. Insurance claim approval is determined by the travel insurance company, and  Travel with Sparkle accepts absolutely no responsibility for any denied claims. The  purchase of travel insurance to cover your vacation investment is HIGHLY RECOM MENDED for unexpected circumstances that neither the travel agent nor the client can  control. It is to be noted that if you do not add travel insurance, your entire trip  investment may be at risk. It is also important to note that your personal US medical  coverage may not cover you outside the US and each traveler should consult their  benefits department for full disclosure of those details.  

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SPECIAL REQUESTS 

Special Requests, (i.e. room views, location, bedding preference, ad- joining rooms,  seat requests, etc.) cannot be guaranteed by the travel agency/tour operator/airline.  While every attempt will be made to accommodate such special requests, the travel  agency/tour operator/air- line will not be held responsible if such requests cannot be  fulfilled. Airline seat requests also cannot be guaranteed even if we note preferences. If  a schedule change occurs, it is possible to be moved to a different flight and existing  seat assignments may no longer be honored. The travel agency does not have control  over the airline nor their seating policies.

 

PAYMENTS 

Payments by credit or debit card are preferred, and by authorizing charges to your card  you expressly waive the right to chargebacks as a means to mediate disputes. Please note that checks are accepted for final payments (within 4 weeks of final  payment date) and for initial deposits or airline only tickets. These must be made by  credit or debit card only. Bounced checks are subject to a $35 returned check fee, and  future payments by check will no longer be accepted. If a credit card is declined, agent  will attempt to contact client to remedy the situation. It is important to note that the  package price may increase while the details are trying to be corrected in the matter of  a credit card decline.

 

CLIENTS SHOULD NOTE THAT EVEN THOUGH THEY HAVE PAID FOR A VACATION  PACKAGE OR SEGMENTS IN ADVANCE, HOTE- LIERS, AIRLINES, RENTAL CAR  COMPANIES AND OTHER VEN- DORS WILL ASK FOR A CREDIT CARD TO BE  USED DURING TRAVEL FOR INCIDENTAL CHARGES, BAGGAGES FEES, RENTAL  CAR GUARANTEE, ETC. NEVER TRAVEL WITHOUT A CREDIT CARD WHICH CAN  BE USED FOR THESE PURPOSES! IF YOU ARE USING A DEBIT CARD FOR DURING TRAVEL CHARGES, YOU SHOULD EXPECT THAT POSSIBLE HOLDS CAN  BE PLACED ON YOUR ACCOUNT FOR SEVERAL DAYS AND THAT MIGHT AF FECT YOUR SPENDING CASH.  

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Always check with your bank to see if your card incurs foreign transaction fees if you  plan to travel outside the US. Monthly payments are required on all group trips to keep  your reservation current.  '

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CANCELLATIONS, CHANGES & REFUNDS 

Once payment is applied to a booking, cancellation/change penalties will apply.  Cancellation policies vary from supplier to supplier. Cancellation requests MUST BE  RECEIVED IN WRITING prior to your departure date, and you must receive a written  reply from us confirming cancellation has been made. No refund is made for unused  travel services or any portion thereof, nor is the price or value of unused travel services  exchangeable for alternative arrangements. Changes to the current booking are subject  to the terms and conditions of the tour operator/airline and may result in penalties or  change fees. Due to strict contractual obligations, any and all payments on customized  group trips are non-refundable non-transferable to another trip.  

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PHOTOGRAPHY & VIDEOGRAPHY 

DeeBest Travel Zone reserves the right to use any photograph/video taken at any event  or during any travel activity, without the express written permission of those included  within the photograph/video. DeeBest Travel Zone may use the photograph/video in  publications or other media material produced, used or contracted by DeeBest Travel  Zone, including but not limited to: brochures, invitations, books, news- papers,  magazines, television, websites, etc.  

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AIRPORT CHECK IN & FLIGHT RECONFIRMATION

All passengers should arrive at  the airport at least 2 (or 3 for international) hours prior to flight departure, view  documents for definite recommendation. Charter flights may have different requirements  than commercial flights.  

DeeBest Travel Zone will make every attempt to assign seats in advance, however if we  are unable to assign seats on your flight for any reason, seats will be assigned upon  check-in at the airport and are on a first come, first served basis. While seat  assignments are made by the airline, we are unable to guarantee that clients will be  seated with their traveling companions. For security reasons, all passengers must be  present identification for check-in. You will not be allowed to board, nor will you be  entitled to a refund, if you have not checked in by the required time. Please ensure you  contact your airline at least 24 hours prior to departure and on the day of departure, as it  is your responsibility to reconfirm all your flight details before departure. A customer’s  failure to contact the airline in regards to reconfirming the airline times and details may  result in a flight being missed.  

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DeeBest Travel Zone does not accept legal responsibility or liability if any customer  misses a flight due to a failure to reconfirm flight times as advised, or to other  circumstances beyond our control. If our agency is aware of any schedule changes in 

advance of your departure, every effort will be made to advise you directly. Clients  should understand that being a no show for a flight, may result in the other leg of your  flight being cancelled by the airline without notice. ALL air- lines charge baggage fees  and you should visit the airline website to determine what charges are applicable to your  flight and destination. Some seats assignments also have a service fee associated and  all seats booked may not be upgradeable. Again, client has responsibility to visit airline’s  website or contact customer service with said airline to determine exact parameters as  applicable to your ticket.  

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HONEYMOONERS & ANNIVERSARY TRAVELERS

You MUST bring a copy of your  marriage certificate (or wedding invitation) to qualify for any complimentary honeymoon/ anniversary packages offered by the resort. A photo copy is recommended. Failure to  have such proof of marriage may result in the resort denying these complimentary  privileges (if applicable). Please notify your Travel with Sparkle advisor if you are  celebrating a Honeymoon or Anniversary so that they can annotate this in your  reservation. Typically resort will honor these packages up to 30 days before or after  your honeymoon/ anniversary date.  

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INSECTICIDE DISCLOSURE 

The U.S. Department of Transportation (DOT) requires that travel agents refer  consumers to a page on the Department’s website that lists countries that require  airlines to treat passenger cabins with insecticide. The DOT requirement applies only to  airline travel to a country listed on that website. You may access the U.S. DOT website  page by clicking on the following link: https://www.transportation.gov/ air-consumer/spray  

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TRAVEL WARNINGS 

Clients have the responsibility to visit these sites for the most updated information  regarding travel warnings and travel health warnings: https://travel.state.gov/content/ passports/en/alerts warnings.html , https://wwwnc.cdc.gov/travel   

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MODIFICATION OF TERMS AND CONDITIONS 

The Terms and Conditions may be amended or modified by DeeBest Travel Zone at any  time without notice. It is therefore essential that you consult the Terms and Conditions prior to making each and every booking. Only those who have accepted the Terms and  Conditions and affirmatively indicated their consent to be bound by the Terms and  Conditions may make a booking with DeeBest Travel Zone Without this acceptance any  booking is subject to cancellation at any time. The failure of DeeBest Travel Zone to act  with respect to a breach of these Terms and Conditions by you, or others, does not waive its right to act with respect to subsequent or similar breaches. DeeBest Travel  Zone does not guarantee it will take action against all breaches of this these Terms and Conditions.  

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SEVERABILITY  

If any provision of this agreement shall be unlawful, void, or for any reason  unenforceable, then that provision shall be deemed severable from this agreement and  shall not affect the validity and enforceability of any remaining provisions.

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